I sold an authentic (purchased myself at the Burberry store) luxury item on tradesy.com and sent it to the buyer. A few days later the buyer returned it to Tradesy to verify authenticity.
They said it was fake and sent it back to me in a plastic envelope and it is now ruined! They also closed my account with no notice. Their return policy allows for buyers to receive (and keep) authentic items and substitute them with fakes and then send to Tradesy to get their money back. So the buyers get the authentic item for free.
This company needs to be reported to the BBB and closed down. I will never do business with them again and I warn all sellers to beware!
Review about: Tradesy Account.
Reason of review: Damaged or defective.
Monetary Loss: $65.
Preferred solution: Full refund.
I didn't like: Policies and procedures, Customer service, How sellers are treated, Counterfeit items, Account suspension with no notice, Item damaged.