Not resolved

I bought a handbag through Tradesy. The bag looked really good, however, when I took it out of the bag the handle broke.

I contacted the seller immediately (same day) and she apologized up and down and offered me a discount on my next purchase. I thought, well stuff happens and I returned the handbag. Well, well, well, I get a response saying sorry, the bag was worn and not returned in the condition it was sent. REALLY?

HOW COULD I HAVE WORN IT? It had no frickin handle, Einsteins. I even asked the seller if she another handle and I would replace it myself, but no. So, I immediately called my credit card and stopped payment.

My credit card immediately issued me credit, saying they have had many complaints about Tradesy.

That's fine, but what ever happened to ethics in business? This is not a business but a SCAM!!!

Product or Service Mentioned: Handbag.

Reason of review: Return, Exchange or Cancellation Policy.

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