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Summary of Tradesy Customer Service Calls

755 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:11 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Tradesy to Ask about:

Return/ Replace:

  • “Help to return”
  • “O#:4758068 Bag is too small even my cell phone doesn’t fit and I received on Friday and now it’s weekend. Does weekend count in your 4 day return period.what should I do . Want exchange and get a bag which can at least fit my phone”
  • “The bag I sold was returned”

Request for Information:

  • “About an order”
  • “Customer request”
  • “About a purchase”

Shipping and Delivery:

  • “Delivery”
  • “Order not shipped”
  • “Shipping issue”

Payments and Charges:

  • “Promo code”
  • “My purse which I am still making payments on they Affirm has the edge of the handle coming off”
  • “Ask about the june100 discounts”

Activation/ Cancellation:

  • “Order cancelled by seller and money has not been returned. Does she want more for the shoes?”
  • “I need to cancel. it was a midstake”
  • “Cancel order 4679654”

Account:

  • “Account”
  • “My account was not credited. After l retuned the item”
  • “My account”

Refund:

  • “Refund”

Product/ Service:

  • “Trying to buy a bag”
  • “Want to buy a dress”
  • “I need my order asap”

Staff:

  • “Customer service”
  • “I need to talk with a costumer service about to return some product.”

Cards:

  • “New debit card”
  • “Did not recieve gift card”

Website/ Application:

  • “I have purchased a purse on your website and it says it was cancelled because of certain verification which it has already been charged on my card”

Other:

  • “Confirming a purchase”
  • “I didn’t get my package or money back”
  • “Terurn”

About Tradesy

Top 5 Tradesy Services

Customer Care, Shipping Service, Seller Program, Ceo

Top 5 Tradesy Products

Account, Marketplace, Website, Handbag, Profile

Top 5 Likes about Tradesy

Designer items for sale, Ease of selling, Design of the site, Website design, Website and mobile site

Top 5 Dislikes about Tradesy

Customer service dont read, Lack of customer service, Policies and procedures, Poor communication, How sellers treated

Summary

Tradesy is recognized as an international online store. The company specializes in selling used clothing. The company sells clients' merchandise and takes back 9% of sum for its services. Every user can list an item and start sales process. The deals can be cashed out via PayPal. It sells bags, clothing, accessories, wedding apparel and many other products. The site has a diverse online gallery which represents items. Such brands as Gap, Forever 21, Chanel, Tiffany and the others can be found on Tradesy.

Tradesy reviews and complaints

Tradesy is ranked 382 out of 4244 in E-commerce category

Area Served

USA

Payment Methods

MasterCardPayPal

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Tradesy Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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