Tradesy Contact Information

  • (310) 912-7966

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Contact Page:

Headquarters Address:

Tradesy
1420 2nd Street
Santa Monica, California 90401
United States

Social Networks:

Summary of Tradesy Customer Service Calls

1081 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
02:08 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Tradesy to Ask about:

Return/ Replace:

  • “An item i sold was return to me but i havent received it”
  • “I need help with a return”
  • “Return, I was in hospital for medical”

Payments and Charges:

  • “Didn’t receive payment”
  • “I have not received payment from last 2 sales”
  • “Being billed for a package I never received”

Shipping and Delivery:

  • “A buyer purchased an item but I didn’t get the notification email and can not complete the order”
  • “Issue with shipping”
  • “Did not receive funds”

Request for Information:

  • “How do I get more views to get buyers.”
  • “How do I link my PayPal card to my account”
  • “Promotion question”

Activation/ Cancellation:

  • “Seller cancelled order”
  • “Seller canceled my ordered after I had already paid”
  • “Cancelation I’d order”

Account:

  • “Can’t login to my account”
  • “Won’t let me pitches in my account”
  • “Account”

Refund:

  • “Refunds”
  • “My refund”
  • “Refund”

Product/ Service:

  • “I order a michael kors”
  • “Trying to buy a bag”
  • “Want to buy a dress”

Cards:

  • “I place an order with the wrong card”
  • “New debit card”
  • “Did not recieve gift card”

Staff:

  • “Customer service”
  • “I need to talk with a costumer service about to return some product.”

Website/ Application:

  • “I have purchased a purse on your website and it says it was cancelled because of certain verification which it has already been charged on my card”

Other:

  • “Someone bought my coat abd said it was not same as photos and it is”
  • “Shipment problem”
  • “Ordee”

Tradesy Rating Stats

1.9 out of 5 stars
based on 459 reviews
See all 874 reviews reviews

Rating stats

  1. 263 reviews
  2. 83 reviews
  3. 51 reviews
  4. 35 reviews
  5. 27 reviews

Rating trend

About Tradesy

Top 5 Tradesy Services

Customer Care, Shipping Service, Seller Program, Ceo

Top 5 Tradesy Products

Account, Marketplace, Website, Handbag, Profile

Top 5 Likes about Tradesy

Designer items for sale, Ease of selling, Design of the site, Website design, Website and mobile site

Top 5 Dislikes about Tradesy

Customer service, Lack of customer service, Policies and procedures, Poor communication, How sellers are treated

Summary

Tradesy is recognized as an international online store. The company specializes in selling used clothing. The company sells clients' merchandise and takes back 9% of sum for its services. Every user can list an item and start sales process. The deals can be cashed out via PayPal. It sells bags, clothing, accessories, wedding apparel and many other products. The site has a diverse online gallery which represents items. Such brands as Gap, Forever 21, Chanel, Tiffany and the others can be found on Tradesy.

Tradesy reviews and complaints

Tradesy is ranked 54 out of 328 in Auctions and Marketplaces category

Area Served

USA

Payment Methods

MasterCardPayPal

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Tradesy Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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