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Contact Tradesy Customer Service

Tradesy Phone Numbers and Emails

Toll-Free Number:

  • (844) 988-7233
Call customer service

Customer Service:

  • (310) 912-7966

Tradesy Email:

team@tradesy.com
Is this your business?

Tradesy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Tradesy is 3109127966. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Tradesy mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Tradesy Website:

Tradesy Help Center:

Corporate Office Address:

Tradesy
1420 2nd Street
Santa Monica, California 90401
United States

Tradesy Rating Based on 609 Reviews

Rating details

1.9
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality

Rating stats

Rating trend

Summary of Tradesy Customer Service Calls

2K TOTAL
CALLS
02:12 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Tradesy?

Shipping and Delivery Question:

  • “Multiple shipping fees Issues?”
  • “Package”
  • “Delivery”

Request for Information Question:

  • “How do i redeem my site credit”
  • “About my balance”
  • “About a purchase”

Return/ Replace Question:

  • “Authentication return”
  • “Return”
  • “I want to return the bag to small”

Payments and Charges Question:

  • “Billing”
  • “Mad about transaction”
  • “Payment error”

Activation/ Cancellation Question:

  • “Cancel my Listing”
  • “Cancelled my selling by mkstake”
  • “I need to cancel an order”

Product/ Service Question:

  • “Fake bag!!!”
  • “My item is fake and the strap broke and the wallet is fake the hard wear faded and I have had it for 2 payments over $1200 dollars should be considered fraud”
  • “Buying”

Refund Question:

  • “I want my money back!!!”
  • “Refund payment”
  • “Seller no longer has item.I need a refund asap to order another item on sale”

Account Question:

  • “My balance in your app”
  • “Tradesy tried to transfer money owed me to a non existent bank account.”
  • “Trying to use my email for my account”

Website/ Application Question:

  • “To transfer credit to their new web site”
  • “Found stolen items on your website”
  • “Feel I should get a $100 credit on my second order of 2 pairs of Chanel ballerinas. The site wouldn’t let me apply. It said it was a 24 hour promotion however has been extended. I’m a very new albeit great customer. Any consideration is appreciat”

Cards Question:

  • “Change credit card”
  • “I place an order with the wrong card”
  • “Purchased a ring days ago and still pending on my credit card”

Staff Question:

  • “Customer service”
  • “Do you speak to customer service about to Cartier bracelets that I bought.”

Employment Question:

  • “I just bought a Valentino jelly slipper and wore less then a month and not every wear but the stubs are fallen off.”

Other Question:

  • “Private”
  • “Cannot signed up to sell my high end items. I was here before s my email is different now !”
  • “I ordered a purse but want to know are they real brand”

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