Customer service
1 comment

First, if the item does not fit, they give you store credit - not a refund. Second, the seller can take an indefinite amount of time to send the item to you.

I ordered an item 3 weeks ago for an event, and I have yet to receive it - the event came and went. I asked for a refund, and they didn't address my request. The response from "Team Tradesy" was, indeed, it is a long time, but it looks like the seller just updated shipping information.

So, it should be coming your way. Well, the item is no longer needed!

Reason of review: Problem with delivery.

Preferred solution: Full refund.

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I've purchased 4 items from this site and have had no problems at all. This is a reliable site. I highly recommend this site and is a great way to recycle your gently used items that you've simply gotten tired of or they haven't met your needs.

If you really want to get your items sold list them right.

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