Not resolved
Exchange, Refund and Cancellation Policy
Product or Service Quality

The first purse I purchased as a Louis Vuitton Black Alma. What I received was a doll purse so small it would not hold a compact and your keys.

I went through my credit card company and notified Tradesy. Apparently I reported it incorrectly so all they would do is give me a store credit. The next purse was a Louis Vuitton Red Mini Lin and when it came I immediately knew from the fabric and feel of the purse it was not real. When I could not locate a serial number I knew I was screwed again.

I reported it immediately as a misrepresentation and returned it. I found out unlike Luxe, they do not inspect the purse up front so buyer beware. When I questioned how they can guarantee authenticity I was told it is done AFTER THE FACT AND ONLY IF YOU FILE A CLAIM. How do you trust a company like that, you don't!!!!

I have purchased several from Luxe and that is the way to go!!

The items come from their own warehouse and are inspected before being put on line for sale. DO NOT USE TRADESY UNLESS YOU WANT TO BE RIPPED OFF.

Product or Service Mentioned: Louis Vuitton Handbag.

Reason of review: Fake item.

Monetary Loss: $595.

Preferred solution: Full refund.

I didn't like: Fact they do not inspect the items they sell up front.

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