They do not honor their own discounts/ their authenticity pledge and they do not support their buyers nor their sellers. In a recent transaction, the renegged on their discount, refused to provide a refund on services rendered and delayed the sending of the purchased item.
The seller and I had to sort out numerous issues between ourselves as their customer service had a rehearsed script from which the never deviated.
They are clearly in breech of trade law and I am pursuing a complaint against them through the FTC and the California Dept of Consumer Affairs.
They only way to get to them is not to use them. Shut them down.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of tradesy customer care. Tradesy needs to read this review and look into the issue (if any) according to poster's claims.
Other people also mentioned tradesy customer care in their reviews. You may find this information helpful for further shopping at Tradesy. You can also consider other company suggested by the author: Yoogis Closet.