Update by user May 13
Mandy from Tradesy has been helping me with my case and she’s awesome. She’s very prompt and professional.
She’s been very helpful and resolved my issue. I am very satisfied.
I will mark my case “RESOLVED” once everything is finalized. Thank you Mandy!
Original review posted by user Apr 29
Transaction date 3/22/18. SOLD my CHANEL earrings on Tradesy $2100.
Buyer decides to return the item. I received the earrings back on 4/11/18. I have no problem when buyers return items, but when I get it back damaged, that’s not acceptable. Tradesy received it from the buyer and returned it back to me.
I received my $2100 CHANEL earrings broken. Metal piece that holds the charm is missing. In this case Tradesy is responsible for my earning and need to pay for it. Instead, Tradesy is giving me two options.
1) $150 Tradesy site credit 2) $100 Paypal payment. NOT ACCEPTABLE. I don’t care how much Tradesy’s return team think how much my item is worth, but I sold it for $2100 and still buyers out there wanting my earrings. Definitely not worth $100 to settle this issue with Tradesy.
This issue has caused me severe stress and Tradesy is responsible for all the trouble that’s causing me. Today is 4/29/18 and this issue is not resolved how I expect to be.
Tradesy has my item in hand at their so called “Headquarter”. This is very an unfair response from their team and Tradesy need to take a full responsibility and release my earning.
Product or Service Mentioned: Tradesy Marketplace.
Reason of review: Problems with payment.