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I am always buying and selling my designer handbags. I usually use poshmark but I decided to try tradesy.

Huge mistake! I bought a 2,000 channel bag. When I got it the zipper was broken and the bag definitely was NOT AUTHENTIC! I called them and they were no help they told me to send it to them to authenticate it.

I sent it back (I was the one who had to pay for shipping) this was two months ago they STILL have it and have not given me my money back for it. I have called several times and they always say a different person is handling the case and they are conveniently off work for the day (on five different occasions all different days and times) I highly doubt it.

Now they not only have my fake bag but also 2,000 of my money! DONT BUY HERE USE POSHMARK OR EBAY TRADESY HAS TERRIBLE CUSTOMER SERVICE

Reason of review: Poor customer service.

Monetary Loss: $2000.

I didn't like: Customer service, Counterfeit items.

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Anonymous
#1465760

Yes I totally agree with you! Terrible customer service, now I have a credit with them for something I bought and can’t be returned for refund. I am afraid to use the credit, I might get something fake!

Anonymous
#1213377

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Anonymous
#897786

I have to agree, Tradesy has the WORST customer service ever! If you want authentic high end merchandise, The Real Real is the only place to go for a great discount and they are very particular on what they take regarding consignments. They take a high commission rate, but I have total trust in selling as well as buyer from them!

Anonymous
to RUkiddingme #917781

The Real Real are not that great either, especially for sellers. If you Google you will see that they have sold a lot of fakes too even though they insist that everything is authenticated.

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