I have been selling with Tradesy for some time. Most of the sell in the past go through nicely and very impressive.
I sold over 60s Authentic Louis Vuitton items with most buyer satisfaction and shipped in 1 day.
My recent experience with Tradesy is way over control and very upsetting. My sold item was deemed to be replica by a house Authenticator without any NOTICE they shut down my account and hold all my funds. The sold item is also authentic as I purchased directly through the store and have all the receipt that has my name and personal detail on it. Also I have a verification with Authenticatefirst to confirm with them. I have been trying to clear this up but they're not very cooperative and they dont connect me to Return Department through the phone. I have about 5k In Escrow right now and willing to have my money that as we all supposed to.
Product or Service Mentioned: Tradesy Account.
Reason of review: Poor customer service.
I didn't like: Customer service, Policies and procedures, How sellers treated, How sellers are treated, Lack of customer service.