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4 comments

I called to ask why the time frame for transfer of funds to PayPal takes 3-5 business days, the answer I was given is that policy changed. It does not take that long to transfer funds to paypal.

This I know, anyone that uses paypal knows this, so when I asked again was once again told that is just the new policy. Being charged 2.9% transaction fee, should mean we receive our funds immediately. Their new policy is a way to keep seller's profit for a longer period of time.

They are ripping off sellers with the transfer fee. In addition, their customer service is horrible, you wait on the phone too long.

Product or Service Mentioned: Tradesy Customer Care.

Reason of review: Poor customer service.

Preferred solution: Transfer my funds from sale within one business day. .

I didn't like: Poor customer service, Poor communication, Lying to their customer, Misrepresenting items.

Company wrote 0 public responses to the review from May 11, 2017.
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Anonymous
#1446830

lets do a class action. Tradesy is sitting on these funds/transfers and making money from the interest PLUS misleading share holders when financials are shown.

Anonymous
#1427850

Transferred funds 9 days ago and havent seen a dime yet, today makes 32 days since my item sold and I STILL dont have any money! This website is a complete scam and total rip off!

Anonymous
#1379449

How long did it take? I am in the same boat. It’s been 3 business days and still nothing

Anonymous
Ft. Worth, Texas, United States #1343462

I agree! As of this new "policy change" its been taking 5-6 days every single time for funds to show up in my paypal account.

So basically their new policy change just means they sit on sellers earnings for a ridiculous amount of time, prpbably getting interest off of our funds too! Also "safe transfer fee" is a *** joke! All that means is a sly way to take more money from us without outright saying it, that way they can advertise they only keep 15% when in fact they keep 18%! Just one more way they are a shady business!

New policy changes are said to be to help sellers, when in reality all its done is screw sellers more! Policy changes have included- 4 days holds on sellers funds for ALL sales now, not just luxury items, 21 day holds if you dont give them your bank info (which they will go into your account fraudulently take money and not even tell you), increase in shipping label prices to an absurd $10.50 flat fee, holding sellers funds for ALL returns now even when the buyer doesnt file a misrepresentation claim, increasing their cut of your earnings from 11.9% to 18%, and looking for any petty reason to force sellers to take back returns so they dont get stuck holding the item, not including small sellers in their site wide sales anymore, Personally I dont see why a resale site would even have a return option! None of the other ones do and this is how it should be, having a return policy opens the door for the worst type of buyers that no seller wants to deal h anyways, the compulsive buyer who always returns everything, the scammer who wants a refund so they damage a sellers item or completely swap it out with something else, the nit pickers who expect perfection for 90% off retail, the list goes on! They made this return policy against sellers wishes and are now penalizing sellers by forcing them to take back returns!

This site used to be wonderful but it has turned into a complete waste of time and a headache! You wait forever for your money, you wait days until item gets delivered, then you wait another 4-21 days for them to release your funds, then if a return is initiated (which happens constantly) you wait another 1-2 weeks, then you wait another 5-6 days for them to transfer funds! So you are waiting months sometimes to get paid!

Im officially done with tradesys BS, policy updates my ***! More ways to screw sellers is more like it!

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