Not resolved
3.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
0 comments

I have been buying from Tradesy for several months and have been happy, until now. I bought a vintage Louis Vuitton bag from Tradesy.

When it came in the mail I was satisfied, as it was sold as previously used. I never wore it, so I decided to re-list the bag. I was so excited when a buyer bought it. I sent it out right away.

Then four days later I was emailed that the bag is being returned because the lining had more wear than showed in the picture. I was shocked when I looked in the bag. There was food and crumbs inside, black smudges and the care booklet was missing. I called customer service and the advised me tp email the return team.

It has been a week and I still have not heard from them. I am amazed that Tradesy took it back!

I will never buy merchandise from them again. There are so many other online selling sites that are more reputable and have better customer service.

Product or Service Mentioned: Tradesy Handbag.

Reason of review: Poor customer service.

Monetary Loss: $277.

I didn't like: Fact the product delivered was not as advertised and damaged, Customer service is friendly but uninformed.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 05.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like