Tradesy - No customer support
I ordered a pair of shoes and never had any contact from the seller after that. I e-mailed the seller twice with no response and tried to find a way to get my money refunded.
There is no way to open a claim on their website so I e-mailed Tradesy with no response. I opened a chargeback with my credit card as this seemed to be the only way to get my money back. After opening a chargeback Tradesy decides to e-mail me saying to close the chargeback or my account will be suspended. I e-mailed them back saying I contacted them before trying to open the case and they never responded.
They replied that they received no such e-mail and again threatened to suspend my account if I didn't remove the chargeback.
I did not remove the chargeback because I had no guarantee they would refund me at this point. Low and behold my account was suspended but I did get my money back from my credit card company.
Reason of review: Problems with payment.
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Comments
Please avoid publishing any personal information and promotional content
Though I've never order from thus company.... I always read the reviews because I don't have money or time to throw away ...
I want to thank every customer that wrote a review for helping unsuspected people who think that this and places like this are good to order from ... Thank you