They only send you a credit which in this day and age is not acceptable. The boots I ordered were real but unfortunately came up very small.
I would not have joined this sight or bought anything from them had I known. I thought I had read the return policies correctly but it is very cleverly worded. I am not at all satisfied.
In there defense they did deal with my E mails quite quickly and were pleasant ,but would not waver. As far as I am concerned I have lost $300 as there is very little on this sight that I want.
Preferred solution: Full refund.