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4.3

I bought 2 Louis Vuitton bags for my daughters for Christmas. They do not appear to be genuine and additionally they arent as advertised, as they were much smaller than pictured.

They will not return my money and I certainly dont want to purchase another bag....they are offering store credit but I am out over $1200 and dont want another bag.

I wanted the Louis Vuitton but its not reliable so just stuck. After numerous emails they continue to just say they will give a credit only even though their returns policy says Guaranteed Authentic or money will be refunded!

Reason of review: Not genuine Louis Vuitton, not as pictured.

Monetary Loss: $1250.

Preferred solution: Full refund.

Tradesy Pros: Idea that it sells luxury things, Website, Affirm financing.

Tradesy Cons: Poor customer service, Smug unapologetic customer service, Not authentic product.

Location: Tulsa, Oklahoma

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Guest

BUYERS BEWARE!! Tradesy takes your money as soon as you hit purchase.

If you get something fake, or not as described, they give YOU A CREDIT, They make you buy MORE of their stuff, as if you weren't already angry, THEY KEEP YOUR MONEY!!! NO REFUNDS

Guest

they are selling super fake bags one of their picture online misspelled louis vuitton to louin vuitton and that marked on the bag already super fake dont trust this china site...

Guest

I agree. You are the one that being very unreasonable here.

Who doesn't know pictures do not reflect real sizes? Only you! And how do you know those bags are fake?

I know there are bad sellers out there but you, you are a bad buyer. For your own benefit and the rest please buy anything that you can actually see and touch.

Guest

Ad picture DOES NOT equal size in real life (have you shopped for stuff before?. Did you read the measurements?

Why would you buy stuff base off an ad picture you saw? Are you going to believe that Toyota car pictured on that letter size poster the same size as a real car? Oh come on!

How do you know they are not real? Are you an experienced handbag authenticator that specializes in LV bags?

Did you even purchase from an actual LV retail store (or high end dept stores) to begin with? There are only a few reputable authenticators in the industry that are recognized as reliable to authenticate a bag when it comes to fake/replica disputes (for all brands and even for your banks and sites like eBay and PayPal). Judging from the fact that you can't even tell the difference between an advertisement picture and an actual item, I doubt you are one.

Actual LV retail stores do offer a return/exchange policy within a period and on new items.

If you were denied a return/exchange, well then you either passed the period or used the item. And don't say you don't know because your LV SA (that's assuming you purchased from LV and not some fake site) would have asked to sign the return/exchange policy on your receipt.

Guest
reply icon Replying to comment of Guest-1106630

Your comments arent understanding of the issue. This is intended for consumers. Bags were not purchased at Louis Vuitton.

Guest

How do you know the bags were fake?

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