I've sold on Tradesy for awhile now. I buy on sale and generally, after shipping, seller fees and transfer fees, I'm lucky to make $20 on an item. Lots of work for my money. I noticed for the Holidays that some sellers had a heading on their listing "ships in one day". I chatted up Tradesy asking how I could have the same; as I always ship in 1 day M-S. I was told it's only for their best sellers. What's the criteria, I ask. I was told I can go into my listing and put that note in the header. Yeah, one by one. They certainly play favorites, don't communicate criteria. I've had 2 items returned in 2 years. One was clearly taken for a spin and the buyer changed their mind, so how could I resell a new handbag with the tag off the bag and inside it? It didn't deliver that way. The other they said had a scratch on the leather. I couldn't find it.
Penny Lane and Strawberry Fields seem to be their in-house sellers who get the added bennie of being listed out as favorites.
I recently sold a bag on 11/27 and the seller wanted to return it. We are never notified of this, we have to mete out the information when they take back money and throw it in escrow. So this item was on escrow until 12/4/15. It's now 12/17/15 and I've sent emails about this twice and they were ignored. They treat their sellers like ebay started to do around 2005. We are chopped liver, but without listings, where would they be? They need newsletters, or even more FAQ for sellers if they are not going to respond to your messages/emails.
In short, I'm avidly seeking another venue.
This reviewer shared experience and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Tradesy. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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