This is SOOOOOOOOOOOO NOT TRUE. Where on earth do you get a full refund without returning the merchandise you received, and IT COSTS YOU NOTHING, TRADESY sends you a return label, so YOU, paid no shipping at all.
You are definitely not a buyer I would want to encounter, sorry, but Tradesy is right about this one. If I sent you by error the wrong thing, HOW IS THAT TRADESY'S FAULT. It would cost you nothing to return it, not even Ebay ANYMORE THANK HEAVENS, can you pull a scam like that, getting free merchandise.
Also no more dsr defects and negative feedback does not count on seller performance as well as cases open, do not hurt a seller anymore, sure there are a lot of disappointed buyers like yourself who no longer get freebies. I agree, Tradesy has changed a lot, and not for the better in many ways, but your reason is just plain entitled and unfair.
Reason of review: Good customer service.