Tradesy Reviews

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New Reviewer

1.0
TRADESY SCAMMED ME AND STOLE MY MONEY
TRADESY SCAMMED ME AND STOLE MY MONEY
Update by user Oct 21, 2014

The image on the left is the watch that i had ordered. i had to switch up the images so it makes better sense.

the one i ordered has numbers on the dial, the one i got had crystals. then i returned it back to tradesy and they said "they are as described and...

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67 comments
#1965117

They did the same to me I have a very strong feeling the ones who buy from the sellers are actually in cahoots with tradesy , proof !! Tradesy would NEVER believe the seller or listen to them or even look at proof of purchase when item are stolen or replaced , this is a SCAM at all costs stay away from tradesy

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ID
#547694 Review #547694 is a subjective opinion of poster.
Location
Los Angeles, California
Cons
  • Scammed me
Reason of review
Not as described/ advertised
Loss
$5000

Authenticity verification

After talking to them it's the strangest thing they telling me that they do not sell Fragrance anymore. When I told them tgat if you don't..how is it possible that a seller can list..and a buyer can buy?? They are just full of it.

User's recommendation: If you buy something..you have no customer service. No phone number.

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ID
#2688506 Review #2688506 is a subjective opinion of poster.
Location
West Palm Beach, Florida

Trying to receive a refund for a purchase I did not receive.

The postal service say they attempted 2 deliveries and we're unsuccessful. I told the USPS to hold the package and I will pick it up. I went to the postal office to pick up my package and they could not find it. So, the post office marked it lost and gave me a claim number. I reported the matter to Tradesy and they are dragging their feet. I have paid for the merchandise and now I need a refund because I'm out of $700 some odd dollars and no merchandise. I have supplied them with all the information and proof the.need
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ID
#2680547 Review #2680547 is a subjective opinion of poster.
Location
Fulshear, Texas

Authenticity verification

1.0
I am a seller of Authentic Fragrances on Tradsy. I have all the documentation to show my items are real. I only decided to list at Tradsy Fragrances because the have an existing Market. After listing the first item it was taken down, I supplied proof of Authenticity. Today my second item was taken down. With telling me they don't accept listings of Fragrance. Telling me that they are working on eliminating this, but it will take a long time. Which is just a *** story. You just get nowhere with this people

User's recommendation: if you are a seller stay away, if you are a buyer good luck cause they have no customer services Phone number published.

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ID
#2670526 Review #2670526 is a subjective opinion of poster.
Location
West Palm Beach, Florida
New Reviewer

Need to return purchase was not described as show in the listing

Hello I need to return the dress back Dress show on the listing has pockets on each side I received the dress no pocket I am very dissapointed I look forward to get my credit Also i look forward to get a return label Thank you
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ID
#2653458 Review #2653458 is a subjective opinion of poster.
Location
San Antonio, Texas
Preferred solution
Full refund
New Reviewer

Tradesy knowledgeable of authenticity

1.7
Ive attempted to list very expensive vintage designer bags in prime condition various times and they insist on date codes and endless pics that I keep sending, the stores verify the bag has been manufactured without date codes. They are unprofessional and not knowledgeable of genuine bags and a waste of time unless it small priced items. They also raised their fees and send shipping kits late and send you endless emails to ship or you will loose the sale and they dont ship kits in time. People buy use and return re

User's recommendation: Sell Consigment.

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ID
#2642187 Review #2642187 is a subjective opinion of poster.
Pros
  • You can sell your own items
  • Idea that it sells luxury things
Cons
  • Worst customer service
Loss
$600
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Cancel Gucci Re(belle) shoulder bag.

4.0
I ordered this handbag by mistake. Seller was contacted &;;responded right. They informed me to contact Tradesy to cancel since they were unable to do it on their end.

User's recommendation: Customer service.

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ID
#2594325 Review #2594325 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer New Reviewer

1.2
Update by user Jun 20, 2021

Tradesy has not attempted to contact me and the issue remains unresolved.

Original review posted by user May 21, 2021
I sold a new with tags linen Theory jacket on Tradesy. My sale proceeds kept showing as pending for days after delivery (beyond) the normal period. Finally I contacted Tradesy and was told that...
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1 comment
#2028023

Same thing happened to me several times and stupid Tradesy returned the item to me. The buyers received, wore and then returned.

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ID
#2563574 Review #2563574 is a subjective opinion of poster.
Loss
$49
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Purchase not delivered

Tradesy - Purchase not delivered
After 10 days of a purchase I would like to know when Ill have it delivered? I bought it from eLADY Tradesy member
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ID
#2537267 Review #2537267 is a subjective opinion of poster.
New Reviewer

Questiom

Waiting for a callback From one of your customer service representatives. Waiting for my trade the box so I can ship my Chanel bag out. Please call me as soon as possible. Have a wonderful day and thank you I love the site
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ID
#2532520 Review #2532520 is a subjective opinion of poster.
Product
Tradesy Handbag
Preferred solution
Deliver product or service ordered
New Reviewer

Checking on order

Waiting to receive my order. This is a gift for my granddaughter as she completes a milestone in her future. I need this as soon as possible.
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ID
#2526698 Review #2526698 is a subjective opinion of poster.
Pros
  • Products
Cons
  • Customer service is friendly but uninformed
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Update by user Apr 29, 2021

Company fixed the issue and I have been provided with full refund. Trades provided me with a full refund..

Original review posted by user Mar 29, 2021
I purchased a Louis Vuitton bag on 3/24/21 The order was confirmed because I was unsuccessful at connecting with the seller I am seeking a refund for the full purchase price because I have not received any correspondence or the item that I ordered I would appreciate if...
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1 comment
#2000133

I have the same experience with a purchase on 3/25. They were very quick to charge my card but not send my purchase.

I found out today that item is coming from Japan but is being sent to Tradesy HQ in Calif first. It is apparently been sitting in LA at customs awaiting payment in order for the hold to be released. As it hasn't yet been shipped to MY address, I requested a refund per the note on my account that tells me to contact CS if I want one since I had not received any tracking info yet. When I contacted them they said the item HAD been sent to me (no, it has been sent to Tradesy, not me.) They are refusing to cancel it and refund my money.

I have since placed the charge in dispute with my bank and informed tradesy I will not accept package if they send it.

Horrible CS all the way around. My first experience with this company will be my last.

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Resolved
ID
#2479419 Review #2479419 is a subjective opinion of poster.
Pros
  • People can obtain luxury used items for discount prices
Cons
  • Poor customer service
Loss
$137379
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Unacceptable return process policy

2.3
Changes in refund policy, no return format listed. Just email messaging wanting " pictures " for a purchased item I wanted to return.

User's recommendation: Do not reccomend your patronage!

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ID
#2474291 Review #2474291 is a subjective opinion of poster.
Pros
  • Variety of products
Cons
  • Dont care to keep customer happy
Preferred solution
Provide a refund label

Item number : 2833****

1.0
You let you stupid *** customer to use my Gucci bag for a couple of days and then return it. That bag is new. Just sending that bag to your idiot customer cost me $30. I will never sell anything to company. *** you!

User's recommendation: Never ever use tradesy, they are the worst and you won’t hear anything from them. They don’t care about the sellers.

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1 comment
#2028026

I've experienced the same situation. Tradesy it the WORST company to deal with!

Everyone should close their accounts and move over to Poshmark. They are amazing and very fair.

Tradesy could care less about the buyer and their customer service sucks and responses are few and far between. They are HORRIBLE!!!!!!

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ID
#2471750 Review #2471750 is a subjective opinion of poster.
Location
Saint Louis, Missouri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Stupid regulations

1.0
I sold my new Gucci bag for $800, retail is $1990. The customer use the bag for days, then returned it. They treat my personal stuff as their own personal closet. Change your regulation. No seller will agree to your one sided regulations.

User's recommendation: Don’t buy if you don’t have the money. Don’t dream for luxury stuff if you can’t afford it.

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ID
#2465833 Review #2465833 is a subjective opinion of poster.
Product
Tradesy Handbag
Pros
  • No pros
Cons
  • One sided regulation
Loss
$30
Preferred solution
Punish the cheap buyer.

Thought I did not receive a discount but I read the promotion wrong and they explained it to me correctly. I am all good now. Thanks so much.

5.0
I thought Tradesy was offering $100.00 offf the price of a BAG WITH TAGS, however, you had to purchase one over $1000.00. Mine purchase was not this high. My mistake.

User's recommendation: Highly recommend.

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ID
#2434407 Review #2434407 is a subjective opinion of poster.
Product
Tradesy Handbag

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