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I bought a $600 bag through Tradesy but had to return it because the seller could not ship it by the specified date. I reached out to the seller and Tradesy's Customer Service team multiple times to make sure I would receive a full refund and all parties agreed.

When I returned the bag Tradesy issued me a $600 site credit. It's completely absurd - THE SELLER has even agreed to issue me a full refund. I have reached out to their returns department about this and this is the resolution I was given. The supervisor of the returns department even ignored my emails.

A $600 site credit is worthless since I will never be using the site again. This company has stolen my money.

Product or Service Mentioned: Handbag.

Reason of review: Return, Exchange or Cancellation Policy.

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San Carlos, California, United States #1185936

Report them to the California Department of Consumer Affairs:

I recommend everyone who has a problem do this they are responsive but the more complaints against Tradesy the better

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