Tradesey returned a pair of shoes that I sold on their website to me because they claimed they were misrepresented in the photos. They WERE CERTAINLY NOT and the supervisor of returns did not ever return my e-mail although I was promised a return e-mail before the shoes were returned to me.
I was never told what was misrepresented or inaccurately described. Needless to say the shoes were accurately described.
They take a 9% fee on every sale, and an additional 2% to take the money from your tradesey account. I have taken all my merchandise off of the Tradesey website and requested that all of my earnings be returned.
Reason of review: Poor customer service.
Monetary Loss: $180.
Preferred solution: Let the company propose a solution.
I didn't like: Not getting paid for items sold, Seller is not protected, Poor operations, Not being able to contact the returns department.