Product: Tradesy Customer Care Clear all filters (48 of 48 reviews match)
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Tradesy has terrible customer service , they lie to their sellers about enhanced they are gonna do because they charge the highest fees online to sell. Their payout system is a freakin joke. Sometimes they pay you day 4 or day 5 or you always have to contact there...
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1.1
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Tradesy Customer Care
#1132028
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Tradesy is the worst. I will NEVER do business with them again. I was overcharged by $875 dollars. I have been trying to get them to fix it for three days. I was on hold trying to talk to someone once for 42 minutes and the second time for over an hour and still they...
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Tradesy Customer Care
#1130623
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Tradesy - Where is my fund transferred to my bank 11.02 still not trac
I have email 3 times and called 2 times ridiculous wait time and no one called back or picked my called or email....TOTAL SCAM IM SELLER AND I SOLD MANY ITEMS HERE I HAVE REPEATED CUSTOMERS WHOS HAPPY WITH MY SERVICES HOWEVER.....THIS APP AND CUSTOMERS SERVICE ARE...
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Tradesy Customer Care
#1129281
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Tradesy - Need customer service, no response

#1119322
4.1
Details
I have tried twice via email to find my account and initiate a return of an item. Only 4 days to do it and today is the 3rd day. I need a response.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
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Tradesy - Yes I left a message that since my purse was already so can I still use my $50 for my other purchase

#1066165
The seller forgot to take it off the website
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Tradesy Customer Care Review

#1024434
After one and a half weeks, someone responded back to me saying this delay is it typical, but then did not help me and or respond back to me. The worst customer service I've ever dealt with. Well, it's actually no customer service. If you use this company be prepared to just throw your money away.
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Tradesy Customer Care Review

#1004924
I am a seller on this site and believe me they have the worst customer service ever!!!! Not only do i pay them a big commission but have to wait at least 2-3 weeks to ever see my money. Their operations with proceedures is so backwards abd they could give a *** abiut the people that nake them money!
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Took forever to receive the money.Average time can be longer than 20 days. Ultrahigh commission fee but terrible customer service. This company is definitely on the downhill. As a silicon valley company, it's very heartless and very inefficient. Hopefully they can...
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Anonymous
FloridaMom

I have only sold 3 items on Tradesy. My first 2 sales were in April of 2017 and I had no problem receiving my funds once the waiting process was past. I transferred them and...

1.0
Product
Tradesy Customer Care
#1065913
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Just sat on their customer service line for 30 MINUTES, which is only open 5 hours a day (what type of business is this????) only to find out that they take like 10% of my sales and then when I went to collect my money that is ANOTHER freakin fee just to get money that...
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1.0
Product
Tradesy Customer Care
#1058705
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Seller was out of country but said would put a 'vacation hold' on it til she got back. A week later i got email saying Tradesy changed their policy and she wouldnt make enough profit so could no longer sell the item. This is unreliable service at best but basically...
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Tradesy Customer Care
#1046376
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I called to ask why the time frame for transfer of funds to PayPal takes 3-5 business days, the answer I was given is that policy changed.It does not take that long to transfer funds to paypal. This I know, anyone that uses paypal knows this, so when I asked again was...
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Anonymous
Katizzy

How long did it take? I am in the same boat. It’s been 3 business days and still nothing

Anonymous
Anonymous

I agree! As of this new "policy change" its been taking 5-6 days every single time for funds to show up in my paypal account. So basically their new policy change just means t...

2.1
Product
Tradesy Customer Care
I didn't like
  • Lying to their customer
  • Misrepresenting items
  • Poor communication
#1045804
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When the money was not released, I contacted tradesy via email. They have no phone number to call and it is near to impossible to have any type of real communication with them. This has been a problem all along for me. Customer service replied that the buyer had...
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Anonymous
Liz

I think they never refund the Crooks that ruin your item but give them site credit. I had someone tear a whole in a Gucci belt. It was my son's belt he's a 36 the hole they ri...

Anonymous
Bags2impress

Unfortunately when you sell designer its par for the course, when you post an item of this caliber, post it with the included documentation in your listing (i.e. copies of rec...

1.0
Product
Tradesy Customer Care
I liked
  • Not a thing
I didn't like
  • Not following refund policy
  • How buyers are treated
  • Customer resolve
#1040536
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My name is Kelly Wheeler. My email is kjw7819@gmail.com. I returned 523.00 of product. I had DAMADED LV luggage bag and small purse was damaged. I sent everything back to u. I had a message sent that due to the issue u were going to credit me the 523.00 I also had had...
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Tradesy Customer Care
#1037297
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What is to prevent a buyer from buying diamond jewelry, wearing it to a special event then returning it or a fake. Nothing! I argued but lost. My only option is to sue and its just not worth it. Will NEVER NEVER sell on Tradesy ever! Tradesy will ALWAYS side with...
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Anonymous
jane elletson

they dont side with the buyer- they dont care.i was a buyer and bought LIKE NEW Chanel Shoes- NOTthey are beat, worn, shabby - they never saw the real photos of these shoesthe...

Product
Tradesy Customer Care
#1034663
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