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No answer...phone ringing. Been trying to return since i received shoes. Love site but just need help.

Product or Service Mentioned: Tradesy Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 private or public responses to the review from Dec 20, 2016.
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Anonymous
#1259058

To insure no problem with Tradesy as there is almost always a problem with customer service make sure you use the WEBSITE to initiate the return BEFORE 4 days have elapsed since you received the item. I copied and pasted their instructions here:

"You can request a return for Tradesy Site Credit within 4 days of receiving any item from Tradesy.

Click Request Return on the Your Purchases page to get started.

Steps to request a return:

Log into your account and head to Your Purchases page.

If your item is eligible for return, the Request Return button will be available under the order details."

If 4 days have elapsed since you received the item the option to return will not be there and you will have to deal with customer service--not a good experience. Good Luck.

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