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No answer...phone ringing. Been trying to return since i received shoes. Love site but just need help.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss return, exchange or cancellation policy of tradesy customer care. Tradesy needs to read this review and look into the issue (if any) according to poster's claims.

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Anonymous
#1259058

To insure no problem with Tradesy as there is almost always a problem with customer service make sure you use the WEBSITE to initiate the return BEFORE 4 days have elapsed since you received the item. I copied and pasted their instructions here:

"You can request a return for Tradesy Site Credit within 4 days of receiving any item from Tradesy.

Click Request Return on the Your Purchases page to get started.

Steps to request a return:

Log into your account and head to Your Purchases page.

If your item is eligible for return, the Request Return button will be available under the order details."

If 4 days have elapsed since you received the item the option to return will not be there and you will have to deal with customer service--not a good experience. Good Luck.

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