First off, I'd like to say I've sold many items on Tradesy and have never had any issues because all my items are authentic and in the condition that I say they're in. This is the 1st time I've encountered this issue and see that Tradesy does not protect the seller.
I posted this item for sale. When I shipped it out the item was practically brand new (only worn once). The funds were deposited into my account. A few days later, I got an email regarding a return request for this item.
No big deal, I figure the buyer changed her mind. Tradesy claims they reviewed the item they received back against the pics I posted and said the item was not as described. Well of course not. The boots I received back were completely mutilated.
It looks as if the buyer chewed thru the heel (and these are rubber wedge heels). and so now the boots are completely destroyed and worthless. If Tradesy reviewed the item against the pictures as they've claimed, they'd clearly be able to see that the heels looked nothing like the pictures that were originally posted. So now I'm out the $109.00 and the boots.
Clearly they're not doing anything to protect the seller. Am closing my site down.
If this site does not do anything to protect the seller, who's to say the next buyer won't destroy my mdse to get a full refund.
Product or Service Mentioned: Pons Quintana Boots.
Reason of review: Damaged or defective.
Monetary Loss: $109.
Preferred solution: Let the company propose a solution.
I didn't like: Assisting ripoff buyers, Mistreatment of sellers.