The company does not take care of it's customers in any way - they will fight you to the death to retain every cent you erroneously spent with them.
Just don't because there are way too many other sites to purchase whatever it is you think you must have! :)
Companies like this need to know that we're not going to take it and they have to bend a little bit sometimes to assure happiness happens after each purchase OR give a refund!
But they don't - they hold your cash for credit only on their lousy, full of replica, counterfeit "designer" items - the scams are outta control these days - be carefff!!
Reviewer is in unhappy mood. This person stated that there is a room for improvement of not authentic product and dont care to keep customer happy. Please immediately contact the author of this review to discuss "credit only / no refund" of tradesy customer care and associated monetary loss in the amount of $219. Tradesy needs to issue a full refund according to poster's claims.
Other people also mentioned tradesy customer care in their reviews. You may find this information helpful for further shopping at Tradesy. You can also consider other company suggested by the author: Yoogis Closet.