I ordered a beautiful leather Kate Spade satchel for $110.00. I was very disappoimted to recieve a stinky, stiff plastic replica purse in the mail.
I sent it back and reported it the day i recieved it. Tradesy states that if a customer recieves an inauthentic product they will refund your purchase price and shipping cost in the original form of payment. Instead of being refunded I was given site credit. I called customer service, after waiting almost an hour for my return call, they told me their authenticators decided it was real and relisted it.
Thats correct.... a plastic Kate Spade bag and now its on to its next unlucky owner. So they are keeping my money and offering me only site credit.
Pretty worthless to me when i have no interest in imposter handbags and that is what Tradesy lists. Buyer beware.
Product or Service Mentioned: Tradesy Handbag.
Reason of review: Not as described.