I ordered a beautiful leather Kate Spade satchel for $110.00. I was very disappoimted to recieve a stinky, stiff plastic replica purse in the mail.
I sent it back and reported it the day i recieved it. Tradesy states that if a customer recieves an inauthentic product they will refund your purchase price and shipping cost in the original form of payment. Instead of being refunded I was given site credit. I called customer service, after waiting almost an hour for my return call, they told me their authenticators decided it was real and relisted it.
Thats correct.... a plastic Kate Spade bag and now its on to its next unlucky owner. So they are keeping my money and offering me only site credit.
Pretty worthless to me when i have no interest in imposter handbags and that is what Tradesy lists. Buyer beware.
This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Tradesy. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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