I have been selling successfully for 2 month. Shut down with no warning, no email stating I was shut down or even why.
I'm still receiving emails from buyer wanting to know where there items are and why i'm not responding. They haven't bothered to respond to me or refund customers! I'm out several hundred dollars in shipped out product they have not reimbursed me for and they refuse to answer any of my emails.
I have only been selling for about 2 months and I have a great record.
I ship within 3 business days and always provide tracking to my buyers in messages in addition to loading on the site. They claimed I was being removed for violating their terms and conditions of drop shipping. They said they had received complaints about drop shipping. From who?
None of my customer complained to me about it and no where in their terms (I read them twice) did it restrict drop shipping. I can name dozens of other sellers that also drop ship on the website and have been doing it for quite a long time. I think Tradesy is a JOKE. My poor customers don't have their money or their items and i'm out money I already spent on items shipped that haven't been reimbursed to me!
Tradesy as a company are THIEVES! Do not buy from them or you may not get your money back!
Review about: Tradesy Website.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: I would like my refund and I would like to be reinstated with an apology for their *** service. .