I recently sold a Ralph Lauren genuine leather jacket. I was very excited because it is the first item I sold on this site after listing it four months ago. I did not get very much for it but it's ok since I won't be wearing it anymore. Tradesy sent me a shipping kit but it is just a cheap plastic bag and it was too small for the bulky jacket.
I emailed them asking for a replacement shipping kit, a larger bag with prepaid postage. Then I get an email saying I should use my own shipping materials and print out the prepaid label and ship the item. What? I pay them an administrative fee and I do the work?
I'm cancelling the sale as I will actually lose money if I follow through with what they tell me to do. I will remove my listings and cancel my account with them.
Reason of review: Poor customer service.
I didn't like: Poor communication, Thecomplaintsabouttradesyongoogle.