The first picture is where they said I moved to the second picture is when they realized I knew they were lying
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problem with delivery of online order. Tradesy needs to read this review and look into the issue (if any) according to poster's claims.
Other people also mentioned online order in their reviews. You may find this information helpful for further shopping at Tradesy. You can also consider other company suggested by the author: Yoogis Closet.