Had a brand new designer bag up for sale. Never used with tags still on it.
Had a customer want to purchase it. The customer told Tradesy the chains on it were tarnished. They emailed me and I emailed them back and said , no they are not. The bag I sent was in perfect condition, never used, kept in the duster bag.
They credited back the buyer. 10 days later, I received the bag in the mail. It was not the same bag!
I let Tradesy know and after many e-mails back and forth ( they only e-mail in customer service- you cannot speak to a human! Nothing has been resolved!
I last an original handbag and their reply was to resell the one I got back on their site!
Beware of this company! They allow scam artists to switch out authentic bags for fakes!
Reason of review: Order processing issue.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service.