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Bought a fake purse from Tradesy, but they will refund my money after i pay $50 to have it shipped back. They say that everything they sell is authentic but obviously sellers still sell fake items.

Tradesy cannot and does not ensure that items listed are authentic.

It is not worth the headache of buying from them as they are more interested in generating sales instead of offering authentic products. They are no different than any other site that sells fakes goods, do yourself a favor as you will be better off going to department store which will also provide much better customer service and a AUTHENTIC purse.

Product or Service Mentioned: Handbag.

Reason of review: Fake goods.

Monetary Loss: $500.

Company wrote 0 private or public responses to the review from Apr 28, 2016.
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Im sorry but I dont buy this story for a minute. I have been doing business on tradesy for 2 years and they have a VERY stringent and strict policy regarding fakes.

If you even think for a second you received a fake item, they send you a prepaid shipping label to send it to their headquarters for authentication, and then if its found to be a fake you are refunded in full.

Theres no way they would force you to pay $50 to return it to them since that is not their policy, unless you waited long past their 4 day window to initiate a return, which in turn would be your fault for not adhering to their return policy time frame, and even in that inatance, it sounds like they were still going to accept the item back for inspection past the required return window, which is a very generous thing to do! Perhaps you should follow policy next time instead of blaming a company who did nothing wrong to begin with


Hi. I am sorry for what happened to you but you did not buy the purse from Tradesy*, they act as an AGENT for the seller to complete the transaction, collect money, transfer the funds etc.

just like eBay, Amazon Stores, ThreadFlip, PoshMark etc. Tradesy never sees the item before it is sold, they are not a consignment company like RealReal. Unfortunately you bought from a dishonest seller and it is those sellers that are ruining the reputation of every honest seller on Tradesy. I have been on Tradesy for over 3 years and I have never been charged or have heard of anyone who had to pay for return shipping.

Tradesy guarantees items are authentic and if you disagree you can return it for that reason or any reason. Tradesy will look at the item to determine if it is fake. I sent one back last month and they agreed with me and refunded my money and they gave me a label for return shipping. Unfortunately I think MANY of the people at Tradesy who authenticate items have NO idea what they are doing.

Hopefully you paid with a credit card with fraud protection or PayPal as they also have fraud protection.

* If you bought the purse from Penny Lane or Strawberry Fields then you did buy it from Tradesy.

Tradesy has created those seller names to sell the returns they receive. If that is the case and you can get your money from your credit card company report Tradesy to the California Consumer Protection Department they have an easy on-line complaint form to use.

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