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My experience is very similar to one of the reviews posted here. I received a luxury brand bag as a gift which I decided to sell on Tradesy. It got sold soon after I listed it.

After a few days, the buyer told me that she requested a return because she was wary of the bag's authenticity. When I followed up with the buyer, she told me that Tradesy Returns Team told her that the bag was inspected by their authenticators and that the bag was indeed authentic, and instead of giving her a refund, they gave her store credit .

I felt relieved upon learning this. I eventually received payment for this bag and saw that Tradesy listed the bag for sale for a higher price under its Penny Lane account. The bag was quickly resold again.

About a month after Tradesy resold my bag, I learned that the bag was only a very good replica. The person who gave it to me told me that the bag was purchased from a vendor in China who specialized in replica handbags.

I was shocked. How in the heck did Tradesy's authenticators verify the bag as authentic??????

Reason of review: Not as described.

I didn't like: Policies.

Company wrote 0 private or public responses to the review from Jun 24, 2015.
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According to Tradesy their "authenticators" are well trained. (Ha Ha).

Please look at the staff picture. Now realize the company was founded in August 2012 (per their facebook page) and only went "live" in October 2012. The majority of those people photographed look to be in their 20's. I would guess the older people are their programmers.

So, if the company is less than 3 years old and the staff are in their 20's- when,where and how long have they been trained and by whom? I just can't believe that there is true expertise at Tradesy to distinguish what is a fake and what isn't. When they told me one of my items (1st time ever) was determined fake, I immediately sent them the receipt and questioned them about their practices. Of course no response, but I was paid for the item.

Since I can't seem to contact Tracey I have decided to turn to her advisors on the board, many well known people from Silicon Valley and easy to contact, perhaps they would be interested and "advise" her in how to run a successful company. Personally I don't think anyone should sell or buy a true luxury brand here because, unfortunately, there are too many dishonest people on both ends these types of transaction. For that reason I don't sell my luxury brands on Tradesy. But since I have been extremely successful and have many repeat customers I will continue to sell here.

I sell my luxury items on a luxury website, where the sellers are vetted and must produce a history of on-line sales and positive feedback.

They also take less than Tradesy, when you consider Tradesy takes 11.9% when you want to withdraw your money. Anyway these are just my opinions and I hope Tradesy continues.

to Anonymous #1001435

This is to the 1st "anonymous" who commented, Thank You. I found your info very informative and I checked the picture and the board members and found what you said to be true.

My experience with their "authenticators" has been the same as yours, but I couldn't find my receipt immediately. When I did submit it they said it was fake as well ! I have found very honest sellers and buyers on the site, but I do not deal in the high end items.

I just wish they had competent staff who are "nice", everyone I have dealt with has been rude and short with me, luckily I don't deal with them often. To the original poster dianne_r I think anonymous answered your questioned on how Tradesy "verified" the bag as authentic !

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