Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality


I bought a supposed "Authentic" LV Bag, and afteri made the purchase, I went to the LV site, as I was sooooo excited, and wanted to see how much I'd saved. Well.. *** me! I should've compares the measurements from the LV site to what the sellers measurements were. I contacted the seller immediately, and sage was extremely calm about it and said, I was more than welcome to measure it myself upon receiving the bag...needless to say, there were 3 DIFFERENT measurements: 1.) the AUTHENTIC measurements listed in LV.com 2.) The sellers measurements, and 3.) The ACTUAL measurements which I took. The TOTAL difference in JUST the Length of the bag of as 4.5 inches!! I documented EVERYTHING! I took pics of EVERYTHING, which included snapshots of the conversations the seller and I had, and sent it over to Tradesy Customer Service.. Fortunately for me, the customer sales rep I had was extremely nice and understanding- she told me that it was a "good thing" I documented everything, as the 3 days were up (*Note* when you email team Tradesy, make sure to include all supporting documentation asap). The reason being is that once you send an email to them or the returns dept., you'll get an automated email back that says they'll get back to you within a few days. After NOT hearing back for more than 3 days, I called the Santa Monica headquarters, and was able to speak to someone. *ALSO* if you get a replica sent to you too, make SURE you include your Order #, snapshots, pics of you literally measuring it with a measuring tape, so that they can see for themselves.. Oh, and did I mention this was my FIRST time purchasing anything from them?! I ONLY signed up, bc tradesy kept coming up on my FB feed. So, I looked through and saw an LV bag that o had been eyeing for quite some time- so, OF COURSE, I joined and purchaes the bag- All of the LV Bags aslo happened to be on sale that day, so I saved 10%, plus the $25 off you get for being s NEW customer. Bummer that I wasted the $25 off on a FAKE LV BAG! Blah! One last thing, I dont know who or how these "Authentic Luxury Brands" are being authenticated, as I've now started checking & comparing the sellers measurements and every single last detail with the same exact AUTHENTIC bag on LV, and I've gotta be honest- 8/10 do NOT match up! With that being said, if you aren't a Louis Vuitton connoisseur, some of the bags on Tradesy are pretty good fakes... Lastly, ALWAYS check the designers website for the price of the bag- I just checked a certain LV bag, and it's CHEAPER on the LV site, and its BRAND NEW! Another funny thing is that today- 2/28/15, LV is on "sale" on Tradesy, yet the bag that's been USED, and is "ON SALE," is $275 cheaper on the LV site @ REGULAR price! Good luck, Tradesy Buyers! IF it seems too good to be true... It probably is!!



Product or Service Mentioned: Tradesy Website.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Feb 28, 2015.
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