This was my email to Returns at Tradsey on June 11th and still NO RESPONSE!
I listed a black Lululemon bag at a reduced rate due to flaws which were described in the text as well as the pics. When the bag sold, I reached out to the buyer to be sure they were aware of the flaws. I didn't receive any response.
I had ordered a shipping kit from Tradsey and after a few days I still hadn't received it. I again reached out to the buyer to let them know that I was waiting for the shipping kit and received no response. I then notified Tradesy that I still hadn't received the kit and finally received it. I reached out to the buyer to let them know that I had just received the kit and wanted to know if they still wanted the bag. Again, no response from the buyer so I sent the bag.
Now, apparently the buyer contacted Tradsey for a refund? I don't believe I could have done anything more in order to communicate with the buyer but they wouldn't respond to me.
Is this the reason Tradsey is trying to find a buyer for their business? Check out the BBB rating for this business it is an F!!! Buyer and Sellers beware!
jesuslovesutik wrote the review because of order processing issue at Tradesy. Reviewer claimed that he or she lost $45 and wants Tradesy to issue a full refund.
The most disappointing in user's experience was unable to speak to returns team, inexperienced customer service, mistreatment of sellers and returning items due to change of mind. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
Also, this reviewer considered the following company: Yoogis Closet. We collected other reviews about products and/or services offered by Tradesy seller policy for you to read. This information may help you with your purchase decision.