Sold on Tradesy for nearly a year. I always ship next day, provide excellent customer service and communicate with my customers.
One day, I was locked out of my account with no warning. After I contacted them, they stated it was due to I listed a replica David Yurman bracelet just because it looked similar (of course no DY markings). That was a complete lie. I wrote back with proof and links that my bracelet is being sold at jewelry and major department stores and is too general to be a replica.
I wrote several emails and they still haven't responded for over a week. I asked when my account would be reinstated and no response. It is unacceptable to shut someone's account down without notifying them and without a good and legal reason.
I have never been treated this way by any company. I'm a seller with their competitors, and they treat their sellers with complete respect.
Product or Service Mentioned: Tradesy Account.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service.