I have been selling on tradesy for over 4 months now, after confirming over 8 orders this weekend my account was deactivated due to several cancellation Brandon stated. I agree I have cancelled some transactions but I have had buyer request cancellation also, so I got penalized for this.
Now I have items that I have sent to the buyer that is in transit, I have confirmed order and so on, I send an email to Trust team about pending orders and Brandon stated that I had to send tracking numbers except orders will be cancelled...how am I to know all orders that are pending? I sell on different sites, how do i just remember Tradesy orders. Today is Monday so I am not going to let anyone start my week off wrong, I think something needs to be done to the trust department.
Product or Service Mentioned: Tradesy Account.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: How sellers are treated.