I buy and sell on Tradesy, as a seller I sold about 50 items so far high end brands. I have had 2 issues with buyers claiming the item is a replica which is NOT I have receipts to prove. I am a business owner and replicas do not exist in my shop. number 2 Tradesy claims " their employees" are experts in authentication" well if they were they would have known my items are authentic" for god sakes AT LEAST LET ME SHOW YOU MY RECEIPTS WHICH CLEARLY INCLUDE SERIAL NUMBER BUT NO this is an easy way out for them because with returns they are forced to keep the item and pay the seller. When buyers return things they can ONLY GET A SITE CREDIT and when you're talking about 1k shoes NOONE WANTS A CREDIT!!!! so it is an easy way out to claim the item is replica. 3rd When items are returned they go to their warehouse and STAY THERE FOR A MONTH!!!!!!! as a seller you don't know what where is your item, you don't get paid, NOR UPDATED ON THE WHERE ABOUTS OF YOUR ITEM NOR YOUR MONEY!
I recently got my account closed because I shipped an item from OUTSIDE THE COUNTRY!!!!! I work in europe that's where I am able to purchase items for less in order to sell for a profit I DID NOT THINK THAT WAS A SIN BUT APPARENTLY IT IS!
Bottom line DO NOT SELL ON TRADESY, IF YOU WANT TO BUY BE MY GUEST IF YOU WISH TO GIVE YOUR MONEY AND WAIT AROUND .....
and and all this with no 100% EXPLANATIONS NOR REASONS THEY REALLY ARE THE WORST.
Reason of review: Poor customer service.
I didn't like: Unable to speak to returns team, Bad customer service, How sellers treated, Not getting paid for items sold.